Listening
Research shows that in communication, involved parties hardly listen to one another. Oftentimes we’re simply waiting for our turn to speak.
“Listening” the oldest form of “Learning” known to man and a critically important part of communication.
It’s no news that people’s favourite topic is themselves, hence we tend to speak more about our achievements or experiences. The thing is, we don’t learn anything new by speaking about what we already know. We can only learn something new by listening to the experiences of others.
Here are 10 Tips on how to become a better listener
Make eye contact
Always ask for understanding e.g when they finish speaking, ask for clarification for them to know you understand what they’ve said.
Make sure your facial expression show that you’re present. It’s easy to tell if your mind is elsewhere.
Don’t interrupt or talk over them. let them finish their point then make yours.
When they’re struggling to find their words, let them find it. Don’t give them a better word - it just appears as though you seem more clever.
Ask follow up questions. It invites them to open up even more and express themselves.
Concentrate, keep your awareness on the speaker, not on your phone or something else
Connect to the emotion of the speaker not just the facts of what is being said.
Match their volume/tone of voice when responding. Don’t shout if they are speaking softly
Use acknowledgement statements e.g “I think you’re incredible, thank you for sharing this with me”.
How to know you’ve had a great conversation is when you’ve spoken less in a communicative exchange.
Remember - “We’re created with two ears and one mouth for a reason, use them in that ratio” - Listen More.
Peace, Love & Light.